Courses

The House is Burning

The traditions that have governed our service for over a century are being called into question, and instead of unifying our team, opposing personalities lead to division and conflict. Many are consumed by the idea of skipping ahead to resolution, ignoring that we operate in a world where our company officers need to manage a diverse workforce. Job vs. calling, young vs. old, and complete lack of accountability are just some of the cultural issues that your company officers face daily.

The 4-hour introductory course in firehouse conflict management.

Conflict Lab

The Conflict Lab is an immersive opportunity that allows your members to experience and navigate real-life conflicts.

Bringing the value of Flashover Simulation and Live Burns, creating exposure to conflict in a controlled environment.

Commanding Conflict

One-day course designed for second-tier officers on effective use of coaching and discipline techniques.

Designed to elevate company-level officers and help them reframe their roles within the larger organization. It applies conflict-resolution strategies to create lasting frameworks that reduce organizational conflict and improve mission success.

Includes lecture and table-top workshops

Chief Officer Course

One day course designed for Chief Officers or those aspiring to in their roles for facilitation and mediation of conflict and development of department policies that to address conflict points.

Includes lecture and role playing workshops

Full Course Backstep

One-day Course designed for backstep members in the conflicts that surround them daily

Full Course Recruit/Rookie

One-day Course designed for new members introducing them to the culture of the fire service in a productive manner